Terms of Service

Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases or enter into service agreements. By using our services, you represent that you meet this requirement.

Products and Shop

We sell new and used electronics, games, consoles, and related items. Product descriptions, photos, and condition notes are provided in good faith. Used and refurbished items may show normal wear and are sold as described unless otherwise stated.

We strive to keep inventory accurate, but availability is not guaranteed until your order is confirmed. We may cancel or limit quantities on orders if an item is unavailable or listed incorrectly, and we will notify you and issue a refund for any payment received.

Orders and Payment

When you place an order, you offer to purchase the listed items at the stated price plus applicable shipping and taxes. We accept payment through our checkout system (processed by Stripe). You agree to provide accurate billing and contact information.

Prices are in U.S. dollars unless otherwise noted. We may change prices at any time, but changes will not apply to orders already accepted. Promotional offers are subject to their stated terms.

Shipping and Delivery

We ship to addresses within the United States unless otherwise stated. Delivery times are estimates, not guarantees. Risk of loss passes to you upon delivery to the carrier. You are responsible for providing a valid shipping address.

Returns and Refunds

Unless required by law or stated on a specific product listing, all sales are final for used and refurbished items due to their nature. If you receive an item that is materially different from its description, damaged in shipping, or defective, contact us within 14 days of delivery with photos and your order number.

Approved returns must be shipped back in the condition received, using reasonable packaging. Refunds are issued to the original payment method after we receive and inspect the returned item. Shipping costs on returns are non-refundable unless the return is due to our error.

Repair deposits, diagnostic fees, and completed service work are generally non-refundable once labor or parts have been applied, except where required by law or agreed in writing.

Repair and Service Work

Repair requests, estimates, and invoices are based on the information you provide and our initial assessment. Final costs may change if additional issues are discovered during diagnosis or repair. We will communicate material changes before proceeding when practicable.

You authorize us to perform agreed repair work on devices you submit. You represent that you own the device or have authority to authorize service. We are not responsible for data stored on your device; back up your data before service. We are not liable for loss of data, software, or saved games during repair.

Devices left unclaimed after completion may be subject to storage fees or disposal after reasonable notice, as permitted by law.

Professional Services

Custom software, website development, hosting, AI integration, and other professional services are provided under separate proposals, statements of work, or invoices. Those documents, together with these Terms, govern the specific project. Intellectual property ownership and deliverables will be defined in the applicable agreement.

Service Invoices and Payment Links

We may send you a payment link for repair work, service invoices, or custom orders. Payment through an authorized link constitutes acceptance of the quoted amount and these Terms for that transaction.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of unauthorized use. Staff and admin accounts are for authorized personnel only.

Prohibited Conduct

You agree not to:

• Use the site for unlawful purposes or to violate any applicable law.
• Attempt to gain unauthorized access to our systems, accounts, or data.
• Interfere with or disrupt the site, servers, or networks.
• Submit false, misleading, or fraudulent order or repair information.
• Scrape, copy, or harvest site content or data without our written permission.

Intellectual Property

The site, branding, logos, text, images, and software are owned by us or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent. Product names and trademarks of third parties belong to their respective owners.

Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Used and refurbished products are sold with the warranties described in the listing or required by law, and no other warranties apply unless expressly stated in writing.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SPECIFIC ORDER OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold us harmless from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your use of the site, or your violation of any third-party rights.

Governing Law and Disputes

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services shall be brought in the state or federal courts located in Pennsylvania, and you consent to their jurisdiction.

Changes to These Terms

We may modify these Terms at any time by posting updated Terms on this page. The "Last updated" date will reflect the revision. Continued use of the site after changes constitutes acceptance of the revised Terms.

Contact

For questions about these Terms, contact Pixel Relic Labs at the email shown at the bottom of this page.